Privacy Policy

Privacy Policy

Treescape Power System Pte Ltd

Last updated: 8 Dec 2025

Treescape Power System Pte Ltd (“Treescape Power System”, “we”, “us”, or “our”) is committed to protecting the privacy of visitors and users of our website and online services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with us through our website, as well as your rights and choices.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.

1. Who we are and how to contact us

Treescape Power System Pte Ltd

Telephone: 69906062

If you have any questions about this Privacy Policy or about how we handle your personal data, you may contact us using the details above.

2. Personal data we collect

The types of personal data we may collect from you depend on how you interact with our website and Services. This may include:

• Identity and contact data
  • Name
  • Company name and job title
  • Email address
  • Telephone number
  • Mailing address
• Usage and technical data
  • IP address
  • Browser type and version
  • Device identifiers and operating system
  • Pages you visit, time and date of visits, and referring websites
  • Cookies and similar technologies (see Section 6)
• Communication data
  • Content of your messages or inquiries submitted through contact forms or by email
  • Feedback, testimonials, or survey responses
• Business-related data
  • Project requirements or site information you choose to share
  • Information required to prepare quotations, proposals, and contracts

You may choose not to provide certain information, but this may limit your ability to use certain features of our website or receive our Services.

3. How we collect personal data

We collect personal data in several ways, including:

• Directly from you
  • When you submit a contact form or request a quotation
  • When you subscribe to our newsletter or mailing list
  • When you communicate with us by phone, email, or other channels
  • When you provide information in connection with a service request or project
• Automatically when you use our website
  • Through cookies and similar technologies that record information about your device and usage patterns
  • Through standard server logs
• From third parties (where applicable)
  • From service providers that support our website analytics or marketing
  • From business partners or referrers in connection with a project or service request

Any personal data collected from third parties will be handled in accordance with this Privacy Policy and applicable data protection laws.

4. Purposes for which we use personal data

We use your personal data only for purposes that are reasonable and appropriate in the circumstances, including:

• To provide and operate our Services
  • Responding to inquiries, service requests, and quotation requests
  • Managing and executing contracts, projects, and customer relationships
  • Providing customer support and after-sales service
• To manage our website and improve user experience
  • Monitoring and analyzing website usage and performance
  • Troubleshooting, testing, and improving website functionality
  • Personalizing content where applicable
• For marketing and communications
  • Sending you updates, newsletters, or promotional materials about our services, where permitted by law and subject to your consent where required
  • Managing your communication preferences and opt-out requests
• For legal, compliance, and security purposes
  • Complying with applicable laws, regulations, and industry standards
  • Responding to lawful requests from governmental or regulatory authorities
  • Detecting, preventing, and addressing security incidents, fraud, and other misuse of our Services
  • Exercising or defending legal claims

We will only process your personal data where there is a lawful basis to do so, such as your consent, performance of a contract, compliance with legal obligations, or legitimate interests (for example, operating and improving our business and Services).

5. Disclosure of personal data

We do not sell your personal data. We may, however, share your personal data with the following categories of recipients, only to the extent necessary for the purposes described in this Privacy Policy:

• Service providers and vendors
  • Providers of website hosting, IT support, analytics, email delivery, and other operational services
  • Professional advisers such as lawyers, auditors, and insurers
• Business partners and subcontractors
  • Contractors or partners engaged to deliver or support our services to you (for example, on-site work or logistics)
• Affiliates and related entities (if any)
  • Companies within the same group as Treescape Power System Pte Ltd, where relevant and permitted by law
• Government authorities and law enforcement
  • Where required by applicable law or regulation
  • Where necessary to prevent or respond to fraud, security issues, or other harmful activities
  • Where necessary to protect our rights, property, or safety, or those of our users or the public

In the event of a merger, acquisition, sale of assets, or similar corporate transaction, your personal data may be transferred to another entity, subject to appropriate confidentiality protections and ongoing safeguards.

6. Cookies and similar technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand how you use our website, and support certain features.

• What cookies are
  Cookies are small text files stored on your device when you visit a website. They may be “session” cookies (deleted when you close your browser) or “persistent” cookies (stored for a longer period).
• Types of cookies we may use
  • Strictly necessary cookies to enable basic website functions
  • Functional cookies to remember your preferences
  • Analytics cookies to help us understand how visitors use our site and improve performance
  • (If applicable) Marketing or tracking cookies used by third-party tools or platforms
• Managing cookies
  Most web browsers allow you to manage or disable cookies through the browser settings. If you choose to block cookies, some website features may not function properly.

For more details on the specific cookies used, please refer to our separate Cookie Policy (if available), or contact us using the details in Section 1.

7. How we protect your personal data

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Measures may include:

• Access controls and authentication
• Secure networks and encryption where appropriate
• Regular review of our security practices and policies

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. You are encouraged to take your own precautions to protect your personal data when using the internet.

8. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable laws and regulations. The retention period may vary depending on:

• The type of data
• The purpose for which it was collected
• Legal or regulatory requirements
• The need to retain data for legal claims or audits

When personal data is no longer needed, we will take reasonable steps to securely delete, anonymize, or destroy it.

9. International transfers of personal data

If we transfer your personal data outside of Singapore (for example, to service providers or affiliates in other countries), we will ensure that such transfers comply with applicable data protection laws and that your personal data continues to receive a standard of protection that is comparable to that provided under Singapore law.

This may involve implementing appropriate safeguards, such as contractual clauses, or ensuring that the receiving party is subject to adequate data protection obligations.

10. Your rights and choices

Depending on the applicable laws and your location, you may have certain rights regarding your personal data, which may include:

• The right to access personal data we hold about you
• The right to correct or update inaccurate or incomplete personal data
• The right to withdraw consent at any time, where processing is based on your consent
• The right to request the deletion or anonymization of your personal data, subject to legal and contractual restrictions
• The right to object to or restrict certain types of processing (for example, direct marketing)
• The right to data portability, where applicable

To exercise your rights or make a request, please contact us using the details in Section 1. We may need to request additional information from you to verify your identity before processing your request. Some rights may be subject to limitations and exceptions under applicable law.

You may also opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. Even if you opt out of marketing, we may still send you non-promotional messages relating to your use of our Services (for example, service updates or administrative notices).

11. Third-party websites and services

Our website may contain links to third-party websites, services, or social media platforms that are not operated or controlled by Treescape Power System Pte Ltd. This Privacy Policy does not apply to those third-party sites.

If you access third-party websites or services through our website, your use of those sites is subject to their own privacy policies and terms. You are encouraged to review the privacy policies of any third-party sites you visit.

12. Children’s privacy

Our website and Services are not directed to children, and we do not knowingly collect personal data from individuals under the age of 18 without parental or guardian consent, where required by law.

If you believe that a child has provided personal data to us without appropriate consent, please contact us using the details in Section 1 so that we can take appropriate steps to delete or otherwise handle the data in accordance with applicable laws.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the “Last updated” date at the top of this page.

You are encouraged to review this Privacy Policy periodically for any updates. Your continued use of our website or Services after any changes to this Privacy Policy constitutes your acknowledgement and acceptance of the updated terms.

14. How to contact us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal data, please contact:

Treescape Power System Pte Ltd
Contact Page
Telephone: 69906062